Boarding

When you need overnight care for your dog(s) allow us to welcome them into our family home. They will be provided with their own room (if they need to have their own space during their stay), toys and enrichment games, 2 daily walks with one being at least 40 minutes, playtime, cuddles, and socialisation with our resident dogs, as well as with other dogs from the ‘Claire-Bear’s gang’. 

We are a very relaxed household and will provide plenty of snuggles on the sofa for your dog whilst they are staying with us.

If your pup needs some night time comfort at the foot of a bed we can always find some room upstairs (no dogs will be allowed to sleep on the bed)

We provided your dog with a holiday of its own and can send daily updates of our adventures

Pup Requirements to stay at Claire-Bears

All dogs must be fully house trained and fully vaccinated (including kennel cough).

We are unable to take aggressive dogs or dogs with behavioural issues including separation anxiety.

All dogs must have basic training

All males must be neutered

We are unable to take bitches in season.

New clients

After the initial meet and greet, an overnight trial assessment and temperament review will be required. This will be by means of your dog staying at Claire-Bears Doggy Daycare and Home Boarding on a mutually agreed date and period of time during the day and overnight.  The usual overnight boarding fee will be applicable.

Claire-Bears Doggy Daycare and Home Boarding has the right to terminate the trial session at any time should we feel that the dog is not suitable for our care setting and/or we feel they or other dogs and/or people are at risk. In this case we will contact you to collect your dog immediately. You must be available to collect your dog at any time during the trial stay so please do not plan anything too far from home.

We recommend booking the trial night as soon as possible so that you have plenty of time to find an alternative boarder if it does not work out. We also recommend booking the trial stay at the same time as the main longer stay as we are not able to hold/reserve dates.

Booking

A booking shall be made by completing a booking form along with the signed terms and conditions, veterinary release form, owner consent and any other forms that may need to be completed. The booking is not accepted until the service provider has provided the client a confirmation email with the agreed quoted price.

To secure your booking a 30% non-refundable booking fee is required within 7 days of receiving the confirmation email.

Full payment will be required 14 days prior to date of arrival.

For all regular boarding clients, bookings may be accepted up to 24hrs before service begins but payment in full will be required for all bookings made less than 14 days before service begins.

Drop off and pick up times

Drop off and Pick-up time is between 8am-10am (exact time to be arranged prior to boarding) 

If you require a different collection time a £10 fee will be added for collections up to 12pm, and after 12pm a full day’s fee will be added to the booking.

There is no price reduction for late drop-offs and early pick-ups, these days count as full days.

Bank Holidays, Christmas Eve and New Years Eve are charged at double the standard rate